Privacy Policy

1. Introduction

CloudLyx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Company name and business information
• Billing and payment information
• Marketing preferences and communication history

2.2 Lead Data

In the course of providing lead generation services, we collect and process:

• Prospect contact information and demographics
• Behavioral data and engagement metrics
• Social media activity and preferences
• Website interaction and conversion data

2.3 Technical Information

We automatically collect certain technical information, including:

• IP addresses and device identifiers
• Browser type and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Processing payments and managing accounts
• Communicating with clients about services and updates
• Analyzing service performance and user behavior
• Complying with legal obligations and preventing fraud
• Marketing our services (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Clients: Lead information is shared with our clients as part of our services
• Service Providers: We may share data with trusted third-party service providers
• Legal Requirements: We may disclose information to comply with legal obligations
• Business Transfers: Information may be transferred in connection with mergers or acquisitions

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and infrastructure

6. Data Retention

We retain personal information for as long as necessary to:

• Provide our services and maintain client relationships
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Improve our services and analytics

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertising
• Improve our services and user experience

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our services may integrate with third-party platforms and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share about you, and the right to request deletion of your personal information.

15. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability.